What is Role Hierarchy? A role hierarchy works together with sharing settings to determine the levels of access users have to your Salesforce data. Users assigned to roles near the top of the hierarchy (normally the CEO, executives, and other management) get to access the data of all the users who fall directly below them in the hierarchy. Each role in the hierarchy just represents a level of data access that a user or group of users needs. The role hierarchy enables these behaviors: A manager always has access to the same data as his or her employees, regardless of the org-wide default settings. Users who tend to need access to the same type of records can be grouped together. Depending on your sharing settings, roles can control the level of visibility that users have into your Salesforce data. Create a Role Hierarchy: From Setup, use the Quick Find box to find Roles . Just under the company name, click Add Role . In the Label ...
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